Privacy policy

Mission Homes Respects Your Privacy.
(last updated Jan 07, 2026)

Privacy Policy

Last Updated: January 7, 2026

Mission Homes respects your privacy. At Mission Homes, accessible from missionhomesre.com, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document contains the types of information that is collected and recorded by Mission Homes and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Contact Information:
Mission Homes
7134 W Grand Ave
Chicago, IL 60707
Email: gino@themission.homes
Phone: 1-773-990-9697

Information We Collect

Personal Information You Provide to Us

When you use our real estate services or visit our website, we may collect:

  • Contact Information: Name, email address, phone number, mailing address
  • Property Information: Property addresses you're interested in, property preferences, budget range, desired locations, move timeline
  • Financial Information: Pre-qualification status, mortgage information, financing preferences (we do not store full credit card or bank account numbers)
  • Identification Information: Driver's license or government ID (when required for real estate transactions)
  • Communication Records: Records of your communications with us, including emails, phone calls, text messages, and in-person conversations
  • Transaction Information: Details about properties you view, inquire about, make offers on, or purchase/sell through us
  • Home Valuation Requests: Property details you submit for home valuations through our website

Log Files

Mission Homes follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files includes:

  • Internet protocol (IP) addresses
  • Browser type
  • Internet Service Provider (ISP)
  • Date and time stamp
  • Referring/exit pages
  • Number of clicks
  • Device type and operating system
  • General geographic location based on IP address

These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Mission Homes uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
  • Preference Cookies: Remember your settings and preferences for future visits

Google DoubleClick DART Cookie

Google is one of the third-party vendors on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to missionhomesre.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL: https://policies.google.com/technologies/ads

Other Third-Party Services We Use:

  • Google Analytics: Website analytics and performance tracking
  • Facebook Pixel: Social media advertising and analytics
  • Marketing automation platforms: For email campaigns and customer relationship management

Information from Third Parties

We may receive information about you from:

  • Multiple Listing Services (MLS) and real estate databases
  • Public records (property ownership, tax assessments, transaction history)
  • Credit bureaus (with your consent for mortgage pre-qualification)
  • Marketing partners and lead generation services
  • Social media platforms (if you interact with our social media pages)
  • Our affiliated broker, Weichert, Realtors - All Pro

How We Use Your Information

We use the information we collect for the following purposes:

Real Estate Services

  • Providing property listings, market data, and home valuations
  • Scheduling property viewings, open houses, and consultations
  • Facilitating real estate transactions (buying, selling, leasing)
  • Conducting comparative market analyses (CMAs) and property evaluations
  • Connecting you with mortgage lenders, home inspectors, title companies, and other real estate professionals
  • Managing escrow and closing processes

Communication and Customer Service

  • Responding to your inquiries, questions, and service requests
  • Sending property alerts and updates about listings that match your criteria
  • Providing customer service and support throughout the real estate process
  • Sending newsletters, market updates, and educational content (with your consent)
  • Following up on your property viewings and offers

Business Operations and Improvement

  • Processing transactions and maintaining accurate business records
  • Analyzing trends, user behavior, and website performance
  • Improving our website functionality, services, and user experience
  • Preventing fraud, protecting security, and detecting technical issues
  • Complying with legal and regulatory requirements, including real estate licensing laws
  • Training our team and quality assurance

Marketing and Advertising

  • Personalizing your experience on our website
  • Sending relevant property recommendations based on your preferences
  • Advertising our services on third-party platforms (Google, Facebook, etc.)
  • Measuring the effectiveness of our marketing campaigns
  • Conducting market research and surveys

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, our legal bases for processing your personal information include:

  • Consent: You have given clear consent for us to process your personal data for specific purposes (e.g., marketing communications)
  • Contract: Processing is necessary to fulfill a real estate services contract with you
  • Legal Obligation: Processing is necessary to comply with real estate laws, regulations, and licensing requirements
  • Legitimate Interests: Processing is necessary for our legitimate business interests (e.g., improving our services, fraud prevention)

How We Share Your Information

Real Estate Service Providers

We share your information with third parties who help us provide real estate services:

  • Weichert, Realtors - All Pro: Our affiliated broker for all real estate transactions
  • Multiple Listing Services (MLS): To list properties and access property information
  • Other Real Estate Agents: When you're buying or selling a property (representing the other party)
  • Mortgage Lenders and Brokers: To help you secure financing (with your consent)
  • Title Companies and Escrow Services: To complete real estate transactions
  • Home Inspectors, Appraisers, and Contractors: To evaluate and maintain properties
  • Attorneys and Notaries: For legal documents and closings

Technology and Website Service Providers

  • Website hosting and cloud storage providers
  • Email marketing and communication platforms
  • Customer relationship management (CRM) systems
  • Analytics providers (Google Analytics, website performance tools)
  • Payment processors (for transaction fees and services)
  • IT security and technical support services

Third Party Privacy Policies

Mission Homes's Privacy Policy does not apply to other advertisers or websites. Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Mission Homes, which are sent directly to users' browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Mission Homes has no access to or control over these cookies that are used by third-party advertisers. We advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Opt-Out Resources:

  • Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout
  • Digital Advertising Alliance: http://www.aboutads.info/choices/
  • Network Advertising Initiative: http://www.networkadvertising.org/choices/

Legal and Regulatory Disclosures

We may disclose your information when required by law or to protect our rights:

  • Law enforcement or government agencies (when required by law or legal process)
  • Courts, arbitrators, and legal advisors (in connection with legal proceedings)
  • Regulatory bodies (Illinois Department of Financial and Professional Regulation, federal regulators)
  • To enforce our Terms of Service or protect our rights, property, and safety
  • To prevent fraud, illegal activity, or violations of our policies

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the successor entity. We will notify you of any such change and how it affects your information.

With Your Consent

We may share your information with other third parties when you provide explicit consent to do so.

Important Note on Data Sales: We do not sell your personal information for monetary consideration. However, under some state privacy laws (such as California's CCPA), sharing data for targeted advertising purposes may be considered a "sale" or "sharing." You have the right to opt out of such sharing (see Your Privacy Rights section below).

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Specific Retention Periods:

  • Real Estate Transaction Records: 7 years minimum (per IRS requirements and Illinois real estate regulations)
  • Client Communications and Files: 7 years after transaction completion or last contact
  • Marketing Communications: Until you unsubscribe or request deletion
  • Website Analytics Data: Up to 26 months (Google Analytics default setting)
  • General Inquiries: 3 years after last contact
  • Legal and Compliance Records: As required by applicable laws

After the retention period expires, we will securely delete or anonymize your information unless we are legally required to retain it longer.

Your Privacy Rights

Rights for All Users

Regardless of your location, you have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request that we delete your personal information (subject to legal and contractual obligations)
  • Opt-Out of Marketing: Unsubscribe from marketing emails at any time using the unsubscribe link in our emails

California Residents (CCPA/CPRA Rights)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: What personal information we collect, use, disclose, and sell/share
  • Right to Delete: Request deletion of your personal information (subject to exceptions)
  • Right to Opt-Out: Opt out of the "sale" or "sharing" of personal information for targeted advertising
  • Right to Correct: Request correction of inaccurate personal information
  • Right to Limit: Limit the use and disclosure of sensitive personal information
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

Categories of Personal Information We Collect (CCPA):

  • Identifiers (name, email, phone, address, IP address)
  • Commercial information (property interests, transaction history)
  • Internet activity (browsing history, website interactions)
  • Geolocation data (general location from IP address)
  • Professional information (employment status for mortgage qualification)
  • Inferences (property preferences, likely interests)

EEA and UK Residents (GDPR/UK GDPR Rights)

If you are located in the European Economic Area or United Kingdom, you have rights under the General Data Protection Regulation (GDPR):

  • Right to Access: Obtain confirmation and a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion ("right to be forgotten")
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent: Withdraw consent at any time (where processing is based on consent)
  • Right to Complain: Lodge a complaint with your local supervisory authority

Other State Privacy Rights

Nevada Residents: You have the right to opt out of the sale of certain personal information. While we do not currently sell personal information as defined by Nevada law, you may submit an opt-out request.

Colorado, Connecticut, Utah, Virginia Residents: You have rights similar to CCPA, including rights to access, delete, correct, and opt out of targeted advertising and sales.

How to Exercise Your Rights

To exercise any of these rights, contact us at:

  • Email: gino@themission.homes (Subject: Privacy Rights Request)
  • Phone: 1-773-990-9697
  • Mail: Mission Homes - Privacy Officer, 7134 W Grand Ave, Chicago, IL 60707

When contacting us, please include:

  • Your full name and contact information
  • The specific right you wish to exercise
  • Sufficient details to help us locate your information
  • Verification information (we may need to confirm your identity)

We will respond to verified requests within 30-45 days as required by applicable law. We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded.

Children's Privacy

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Mission Homes does not knowingly collect any Personal Identifiable Information from children under the age of 18. Our services are intended for adults seeking real estate services. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Our website does not currently respond to DNT signals due to lack of industry standards. However, we honor opt-out requests for marketing communications and you can disable cookies through your browser settings.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, and destruction. Our security measures include:

  • Encryption of data in transit using SSL/TLS technology
  • Secure data storage with access controls and authentication
  • Regular security assessments and updates
  • Employee training on data protection and confidentiality
  • Vendor security requirements and data processing agreements
  • Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any passwords or account credentials.

International Data Transfers

Mission Homes operates in the United States. If you are located outside the United States, please be aware that information we collect, including personal information, may be transferred to, stored, and processed in the United States where our servers are located and our service providers operate.

The data protection laws in the United States may differ from those in your country of residence. By using our services, you consent to the transfer of your information to the United States and processing in accordance with this Privacy Policy.

If you are located in the EEA or UK, we take steps to ensure your information receives adequate protection, including through the use of standard contractual clauses approved by the European Commission where appropriate.

Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, and services that are not operated or controlled by Mission Homes. This includes:

  • Mortgage lender websites
  • Home inspection and appraisal services
  • Title and escrow companies
  • Social media platforms (Facebook, Instagram, LinkedIn, etc.)
  • Google Maps and property search tools
  • Partner real estate sites and MLS portals

We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. Our Privacy Policy applies only to information collected by Mission Homes.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Mission Homes. This policy is not applicable to any information collected offline or via channels other than this website, such as information collected in person at property viewings, through phone calls, or at our office.

However, we maintain consistent privacy practices across all channels and protect all personal information according to the principles outlined in this policy and applicable law.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will:

  • Post the updated Privacy Policy on our website with a new "Last Updated" date
  • Send email notification to registered users for significant changes that affect how we use or share their information
  • Provide prominent notice on our website homepage for major changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after any changes constitutes your acceptance of the updated Privacy Policy.

California "Shine the Light" Law

California Civil Code Section 1798.83 permits California residents to request information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information provided in the "How to Contact Us" section.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms and conditions. If you do not agree with this policy, please do not use our website or services.

For specific uses of your information (such as marketing communications), we will obtain your express consent as required by applicable law. You can withdraw your consent at any time by contacting us.

How to Contact Us

If you have questions, concerns, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Mission Homes
Attention: Privacy Officer
7134 W Grand Ave
Chicago, IL 60707

Email: gino@themission.homes
Phone: 1-773-990-9697

We will make every effort to respond to your inquiry promptly and resolve any privacy concerns you may have.

Mission Homes is a real estate service brand. Services provided by Gino Pronos, Licensed Real Estate Broker | Weichert, Realtors - All Pro | IL License #1017532 | Equal Housing Opportunity.